CloudTalk
DIALERS & PHONE
Call center software for growing teams.
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Overview
CloudTalk is a cloud call-center platform with smart dialing, IVR, and analytics for support and sales teams. A solid phone backbone for larger agencies.
Key features
- Smart and power dialer
- IVR and call routing
- Analytics
- CRM integrations
CloudTalk free trial: what the page actually offers, and the four plan prices in euros
Searching for a CloudTalk free trial turns up the pricing page, where every tier ends in a Contact Sales button rather than a self-serve signup. So plan on a conversation, and know the numbers before you have it.
Lite is €19 per user a month billed annually, or €27 monthly. Starter is €25 annual, €34 monthly. Essential is €29 annual, €39 monthly. Expert is €49 annual, €69 monthly. The first three have a minimum of 1 licence.
Expert has a minimum of 3 licences, and that is the detail that changes the comparison. The most popular tier is not €49, it is €147 a month at the smallest allowed size, billed annually. A two-person team cannot buy it at all.
The dialers are where the bill grows. The Power Dialer is €15 per user a month, though it is already included in Expert. The Parallel Dialer, which calls up to ten numbers at once, is €39 per user a month on top. AI Conversation Intelligence is €9 per user a month. AI Voice Agents start at €99 for 200 minutes a month.
So a three-person outbound team wanting parallel dialing: Expert at €49 plus the Parallel Dialer at €39 is €88 per user, or €264 a month for three, billed annually.
// Prices checked on cloudtalk.io/pricing on 9 September 2026, with the currency toggle set to euros. CloudTalk also shows US dollar pricing.
CloudTalk pricing
EUR19/user/mo annual (Lite, EUR27 monthly), Starter EUR25, Essential EUR29, Expert EUR49 with a MINIMUM of 3 licences. Add-ons: Power Dialer EUR15, Parallel Dialer EUR39, AI Intelligence EUR9 per user/mo.
See live pricing ↗// Pricing is set by CloudTalk and can change. We track entry pricing; verify the latest on their site.
Pros & cons
＋ PROS
- Robust call features
- IVR and call routing for teams
－ CONS
- Setup effort
- Per-user pricing
CloudTalk alternatives
Other dialers & phone tools for insurance worth comparing:
CloudTalk head-to-head
Frequently asked
How much does CloudTalk cost?
EUR19/user/mo annual (Lite, EUR27 monthly), Starter EUR25, Essential EUR29, Expert EUR49 with a MINIMUM of 3 licences. Add-ons: Power Dialer EUR15, Parallel Dialer EUR39, AI Intelligence EUR9 per user/mo.
What is CloudTalk best for?
CloudTalk is a dialers & phone tool for insurance professionals. Call center software for growing teams.
What are the best CloudTalk alternatives?
Popular dialers & phone alternatives to CloudTalk include KrispCall, JustCall, Kixie. Compare them in our Insurance index.
Is CloudTalk free?
No. CloudTalk has no free plan; paid access starts at €19 per month. EUR19/user/mo annual (Lite, EUR27 monthly), Starter EUR25, Essential EUR29, Expert EUR49 with a MINIMUM of 3 licences. Add-ons: Power Dialer EUR15, Parallel Dialer EUR39, AI Intelligence EUR9 per user/mo.
Is CloudTalk worth it?
CloudTalk's main strengths are robust call features and ivr and call routing for teams. The trade-offs to weigh are setup effort and per-user pricing. For most insurance professionals it is worth trying if those strengths match your priorities.