Aircall
DIALERS & PHONE
Cloud call center that plugs into your CRM.
// We may earn a commission if you sign up through this link, at no extra cost to you.
Overview
Aircall is a cloud phone system built for sales and support with deep CRM integrations and a simple setup. Popular with teams that want calling inside their CRM.
Key features
- Cloud call center
- CRM integrations
- Power dialer add-on
- Analytics
Aircall pricing: per licence, with a three-licence minimum
Aircall prices per licence and sells in threes. Essentials is $30 per licence, so 3 licences cost $90 a month billed annually. Professional is $50 per licence, or $150 a month for three.
The three-licence minimum is the detail that catches solo agents and two-person agencies. There is no way to buy one seat, so the real entry price is $90 a month, not $30. Compare that number, not the per-licence figure.
The add-ons stack up quickly, and they are also per licence per month:
- AI Assist: $9 per licence, for call summaries and conversation intelligence
- AI Assist Pro: $49 per licence, adding real-time coaching during calls
- Analytics+: $15 per licence, for advanced dashboards
- WhatsApp in Aircall: $10 per licence
Usage-based AI is separate again: voice agents from $0.19 a minute (500 minutes listed at $175), and messaging agents from $0.15 per conversation with 100 free to start.
What this means for a small insurance agency. Three agents on Professional with AI Assist is $150 plus $27, so $177 a month before any AI minutes. That is reasonable against a traditional phone system with call recording and CRM integration, and expensive if you mostly need a number that rings. Price your add-ons deliberately; each one looks small and they are all multiplied by your seat count.
// Prices checked on aircall.io/pricing on 27 August 2026, billed annually.
Aircall pricing
// Pricing is set by Aircall and can change. We track entry pricing; verify the latest on their site.
Pros & cons
＋ PROS
- Clean CRM integration
- Fast to set up
－ CONS
- Higher entry price
Aircall alternatives
Other dialers & phone tools for insurance worth comparing:
Aircall head-to-head
Frequently asked
How much does Aircall cost?
From ~$30/user/mo.
What is Aircall best for?
Aircall is a dialers & phone tool for insurance professionals. Cloud call center that plugs into your CRM.
What are the best Aircall alternatives?
Popular dialers & phone alternatives to Aircall include KrispCall, JustCall, Kixie. Compare them in our Insurance index.
Is Aircall free?
No. Aircall has no free plan; paid access starts at $30 per month. From ~$30/user/mo.
Is Aircall worth it?
Aircall's main strengths are clean crm integration and fast to set up. The trade-offs to weigh are higher entry price. For most insurance professionals it is worth trying if those strengths match your priorities.