Tidio
HELPDESK & CHAT
Live chat and AI support bots.
// We may earn a commission if you sign up through this link, at no extra cost to you.
Overview
Tidio combines live chat, chatbots, and AI support to help small stores answer customers and recover sales. Affordable and quick to set up.
Key features
- Live chat
- AI chatbots
- Ticketing
- Automation
Tidio pricing
// Pricing is set by Tidio and can change. We track entry pricing; verify the latest on their site.
Pros & cons
＋ PROS
- Affordable and easy
- AI bots handle the repeat questions
－ CONS
- Lighter than enterprise helpdesks
- Bot limits on lower tiers
Tidio alternatives
Other helpdesk & chat tools for e-commerce worth comparing:
Tidio head-to-head
Frequently asked
How much does Tidio cost?
Free tier; paid from ~$29/mo.
What is Tidio best for?
Tidio is a helpdesk & chat tool for e-commerce professionals. Live chat and AI support bots.
What are the best Tidio alternatives?
Popular helpdesk & chat alternatives to Tidio include Algomo, Gorgias. Compare them in our E-commerce index.
Is Tidio worth it?
Tidio's main strengths are affordable and easy and ai bots handle the repeat questions. The trade-offs to weigh are lighter than enterprise helpdesks and bot limits on lower tiers. For most e-commerce professionals it is worth trying if those strengths match your priorities.