Gorgias
★ FeaturedHELPDESK & CHAT
Helpdesk built for e-commerce.
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Overview
Gorgias is a customer support helpdesk built for e-commerce, unifying email, chat, and social with Shopify data and automation. The DTC support standard.
Key features
- Unified inbox
- Shopify data in tickets
- Automation and macros
- Live chat
Gorgias pricing
// Pricing is set by Gorgias and can change. We track entry pricing; verify the latest on their site.
Pros & cons
＋ PROS
- Purpose-built for DTC
- Tickets tied to order data
－ CONS
- Ticket-based pricing
- Best on Shopify
Gorgias alternatives
Other helpdesk & chat tools for e-commerce worth comparing:
Gorgias head-to-head
Frequently asked
How much does Gorgias cost?
From ~$10/mo.
What is Gorgias best for?
Gorgias is a helpdesk & chat tool for e-commerce professionals. Helpdesk built for e-commerce.
What are the best Gorgias alternatives?
Popular helpdesk & chat alternatives to Gorgias include Algomo, Tidio. Compare them in our E-commerce index.
Is Gorgias worth it?
Gorgias's main strengths are purpose-built for dtc and tickets tied to order data. The trade-offs to weigh are ticket-based pricing and best on shopify. For most e-commerce professionals it is worth trying if those strengths match your priorities.